The Phoenix Screen Printing Order Process
Our Order process makes the difference!
- You are kept informed of your order process from the very beginning.
- After we receive your PO, you're notified by e-mail with an order confirmation.
- Quality control begins from the start.
- Every item is counted upon receipt and you are e-mailed a confirmation including any shortages and discrepancies.
- Decoration quality starts long before production.
- All artwork passes through our art dept. and you're notified of necessary approvals.
- Everything is accounted for through the whole process.
- Your order is recounted prior to production and production sheets are filled out for order accuracy.
- Attention to detail makes the difference.
- All garments are inspected after production and the appropriate finishing takes place; trimming, steaming, folding, bagging, tagging etc.
- Order accuracy continues through the whole process.
- All orders are shipped with a packing slip and every label is printed with your company's return address.
- You are kept informed of your order process right to the end.
- Pictures are taken of the finished product and e-mailed to you. Once the order is shipped you're e-mailed with tracking #'s and final order information.
Acceptable Files
Our process makes the difference!
- Purchase orders: PO's must be typed and either e-mailed or faxed.
- We will provide blank PO's upon request.
- Screen Printing Art files: Vector art is the best way to send artwork to reduce artwork charges.
- Vector files should be sent in .ai or .eps formats. Non vector files should be sent in .psd, .pdf, .tiff or .jpg files. Non vector files usually require additional artwork. We have a full time art staff and artwork is billed at $50 per hour.
- Embroidery files: .dst files are the best way to send already digitized files.
- For files that have not already been digitized please refer to the screen printing art files.